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A Peek Into 2022 Property Management Trends

It’s no secret that the rental market has been riddled with challenges in recent years. Owners of rental properties and people in charge are often faced with increased regulation, labor and material shortages, and competition.

However, experienced property management companies in Serra Mesa have the tools and knowledge to help you enter the new year without worries. To learn more about what to expect in 2022, read on!

What will the housing market be like in 2022?

What will the housing market be like in 2022?

The industry is inevitably connected with the trends of homeownership vs. renting. As with other markets, it has been affected by the post-pandemic economical developments. Consider the following 5 trends that will impact the industry:

  • The emergence of more e-commerce platforms will allow the sale and purchase of properties online. The new generation of homeowners are likely not to own a car or keep it all day. More people will tend to live in urban centers with opportunities to go everywhere on foot, cycle, or use public transportation.
  • The continued growth of the gig economy and the rise of co-living arrangements as a result. This means that there will be more demand for furnished apartments and rooms, as well as for short-term rentals and extended stay hotels.
  • More investment opportunities in the real estate market as more millennials prioritize owning a home or investing rather than spending their money on experiences such as traveling. As they grow older, more people will want to own properties of their own instead of renting them from someone else.
  • The growing trend of sustainable and eco-friendly construction. Properties built in this manner will be more expensive to construct, but they will also enjoy a higher resale value. More people will want to rent or buy these types of properties as the world becomes increasingly aware of climate change and its effects.

What will 2022 bring to property management?

What will 2022 bring to property management?

In a recent survey, almost every second property manager said that they will try to extend and grow their portfolio through acquiring new properties or clients. A great number also agreed that one of the top priorities is gathering and keeping quality tenants. A third agreed that they’ll work on finding new property owners and going an extra mile for their clients will be their goal for 2022.

Many put great hopes in technological developments in the year to come. With the right toolset, service providers will continue to rely on their exceptional networking skills, client-focused and empathetic support services, and rental market expertise.

What does this mean for landlords and residents?

Although it’s expected home prices and mortgage rates will keep rising in 2022, there are many things to look for. To check which types of improvements to make and what to choose, you should keep close track of ongoing trends. Experts also advise diversifying the portfolio of rental properties, to include not only single-family homes, but student dorms, and many more.

Whether the rental is located within Serra Mesa or anywhere else in the greater San Diego area, with the right help and professional attention, you can be sure that the value of your property will be preserved. As a tenant, you’ll be able to pick from a greater variety of quality properties in the highly competitive market.

How can I get in touch with the leading property management company in Serra Mesa?

You can easily reach Lofty Property Management using our online form or via phone. Our professionals know how to keep a streamlined communication between property owners and residents. They are skilled at resolving everyday complaints, handling complex paperwork, carrying out regular property inspections, scheduling repairs, and handling other property-related duties. This involves timely rent collections, lease renewals, and evictions.

Make a head-start in 2022 by contacting us today for detailed advice and a tailored service package! We are eagerly awaiting to hear from you!

5 Tips to Communicate Effectively as a Property Manager

Renting out a residential property can be a wonderful prospect, especially if your investment is located in a thriving neighborhood. Of course, it all comes with a great amount of responsibility and requires dedication, time-management skills, and effective communication skills.  

For this reason, many homeowners are on the lookout for professional property management. When you live in Serra Mesa, you can easily find an experienced company that can handle all responsibilities with professionalism and attention to detail. 

Why is communication important in property management?

One of the core roles of property managers is to foster a genuine connection with tenants and landlords alike. When communication is maintained effectively, the following advantages are achieved: 

  • Tenant-landlord relationships are strengthened
  • Tenants enjoy a enhanced quality of life
  • Managers gain better insight into the needs of tenants
  • The value of the landlord’s investment is maintained, or increased. 

For all these reasons, streamlined communication should lie at the heart of any client care strategy. It will keep all parties fully informed and minimize potential complaints and misunderstandings. 

How do property managers communicate?

In order to handle all the particularities of a rental property with efficiency, a person in charge should showcase assertive communication skills. Here are 5 tips you should follow in order to communicate clearly and effectively: 

  1. Get the message right. Make sure that you listen first, convey the message clearly, use the right means of communication (eye-to-eye, in writing, or over the phone). Also, make sure that you first understand all the aspects of a particular situation. Don’t exaggerate, sugarcoat, or minimize issues to avoid negative feedback. 
  2. Convey a personal message. Whether you’re talking to the landlord or tenant, this shouldn’t be handled in a purely technical manner. For example, if there is a water leak or power outage, show some compassion, or at least show that you’re on the same page. Both tenants and the homeowners deserve to have their mind at peace, so you should show that you care. 
  3. Honesty and transparency. Communicating honestly and with integrity can make a huge difference. This is one of the vital components of a healthy client relationship. This is especially true when you’re in the property market, as you want to build relationships based on trust, not only financial interest. 
  4. Be prompt. There’s no time to lose, and both tenants and landlords will appreciate if they are updated regularly and without delays. If there are any new developments on the property, your landlords should be the first to know. Also, be ready to act autonomously in case of an emergency.  
  5. Know how to diffuse stressful situations. Accepting a great deal of responsibility increases the likelihood that you’ll be on the first line of defense in case of any confrontational situation. You should know how to deal with tension without turning it into a conflict. It’s important to stay calm, listen closely, empathize, and offer a solution. 

Whether you’re a landlord or manager, by applying these tips, you are better prospects for return on investment (ROI). Don’t forget to work on other skills, including problem-solving, risk reduction, and try to think outside the box. 

Where can I find seasoned property management in Serra Mesa and the surrounding communities?

As handling a number of rental properties can become tiresome, you have every reason to outsource this task to experienced professionals in Serra Mesa. Here at Lofty Property Management, you have the chance to make your tenants happy, while keeping your investment safe and sound. As an established company in the greater San Diego area, we’re always looking to keep up with the newest trends in the industry and to provide our clients with the highest standard of service. 

Our experienced professionals are great communicators with a keen eye for detail. They can assist homeowners by running annual residential security checks, collecting rent, marketing vacant properties, screening prospective tenants, handling evictions, and more.

To get a taste of what we can do for you, and to book a free consultation, call us today!

6 Ways to Handle Risk in Property Management

Renting property can be fraught with many uncertainties. As the landlord, you’ll have to mitigate issues with damaged furniture, interior and exterior walls can be deteriorating, windows wearing out etc. You’ll also have a lot of paperwork to handle, find reliable tenants, and make sure that the rent is collected. Adequate planning can leave these risks at bay.

Property management in San Diego is an ongoing responsibility that requires you to be proactive in order to minimize risks and protect your investment. For this reason it’s best to leave it up to a company with an extensive portfolio, who will take care of your property and details for you. Read on to learn how to handle potential risks before problems arise.

What types of property risk are there?

First, let’s take a closer look at the potential risks you’ll face when renting a property: 

  • Physical property risk – regardless of your property portfolio, there’s a chance of damage over time that can’t be entirely avoided. 
  • Tenant risk – there’s nothing more important than filling up vacancies with reliable tenants, and this is why it should be in the focus of anyone involved in the industry 
  • Administration risk – handling a lot of information, especially when it comes to a number of contracts, different properties, rent rolls, claims and maintenance tasks poses a challenge. 
  • Market risk. There’s always a chance of an economic downturn, and this can influence the time needed to fill a vacancy, overall upkeep costs, rent collection, etc.
  • Legal conflict risk. There could be disputes over property ownership, misleading statements in the contract, or potential tenant discrimination. 

What are the ways to avoid risks in managing property?

In case of any risk scenario, you have three possible ways to handle the situation and protect your investment:

  • Risk avoidance. This means that you’ll not engage in any potentially risky action. For instance, you could go against adding a second story to a house, as it bears too many risks. 
  • Risk control, also known as hazard control, involves taking action to mitigate or minimize risks. One way is to conduct in-house check-ups in order to identify and prevent damage.
  • Risk transfer. Instead of taking full responsibility, a manager can shift it to another party, be it the tenant or the insurance company. 

Experienced professionals combine all three approaches to mitigate against risk and by doing so, maintain and protect the value of your investment. 

How do you manage property risk?

Risk management isn’t just about transferring responsibility via insurance. It requires vigilance, control, and proactive action. Practically, there are at least six ways to mitigate risk in managing your investment: 

  1. Emergency planning before anything happens. This involves making plans of action before the issue occurs. 
  2. Budget projections to plan for unexpected repairs or liabilities that arise due to the condition of your investment
  3. Legal assistance and guidance when needed (for example, eviction notices)
  4. Liability protection via insurance; Consider purchasing an umbrella policy if you think their coverage needs will increase in the future, for example with renovations, or additions like ADUs or pools.  
  5. Property inspections done regularly by both staff and owners/tenants to identify problems sooner rather than later so that issues do not become more costly and difficult to resolve.
  6. A proactive relationship with your insurance agent: this involves learning about all the risks involved, what coverage exists for them, and being updated about new types of liabilities. Also, you should keep track of when policies are set to expire so that they can be renewed early enough.

Being prepared is key: if something goes wrong at one of your properties, there’s no need to panic. The more prepared you have been up front, the better off everyone will be during an emergency situation.

Who offers top-grade property management in San Diego, California?

One way to make sure that your investment is in good hands is to hire qualified professionals to take care of it. If you’re based in Mission Bay, or anywhere else in San Diego, you don’t have to look far. Here at Lofty Property Management, landlords can count on us to keep their investment secure and the cash flow steady, and tenants can rely on prompt risk mitigation. 

We can carry out a number of services on your behalf, including marketing your vacancy, collecting rent, doing background checks, and connecting you with reliable contractors. Our staff comprises qualified and experienced professionals who have extensive experience and passion for their work.

Call us today to check our services and enjoy the benefits we offer!

Property Management & Real Estate: A Quick Guide

Whether you’re looking to rent out your house or apartment, you could use some professional help. Should you call a real estate agency or a company that specializes in property management? If you’re living in San Diego, California, you can easily find a number of reliable experts nearby. 

However, there can still be some misconceptions about what comprises real estate versus managing a property. While there’s indeed some overlap, as both professions work in the realm of housing, real estate agents and property managers occupy two separate niches in the industry. Let’s explore how these differences reflect on your situation. 

 

What is the difference between real estate and property management?

There’s a clear way to make this distinction. The main question is whether you’re looking to list your property for sale or to rent it out. 

The real estate industry is a transactional business that is primarily concerned with selling and purchasing assets. It’s all about helping homeowners and other investors sell their apartments, houses or other real estate assets. A realtor should be in tune with the market trends and availability of attractive properties across communities. 

Real estate agents should also have a list of useful contacts, such as quality contractors, lenders, and appraisers. When you’re looking to sell your property for the best price, a realtor can help you with some staging, making it more appealing to prospective buyers. Investors in the industry also look for real estate agents if they wish to quickly resell the newly purchased asset. 

On the other hand, a property manager will tackle all maintenance and administrative aspects of a rental property. In comparison with real estate, it’s a contractual business, as a manager will collect a percentage of the monthly rent in exchange for services. The duties of the manager involve:

  • Regular maintenance and upkeep, 
  • Emergency repairs and mitigation,
  • Marketing vacant units to prospective tenants,
  • Tenant complaints and claims,
  • Drawing up lease agreements,
  • Evictions, if necessary.

Another important difference between these two niches of the industry lies in the stability of the market. While the real estate market may fluctuate, with values going up and down, managing rental property is more resilient to changing trends. 

Can a realtor act as a property manager, and vice versa? 

Some real estate agents might offer to manage your property as a secondary service. The purpose of this is to rent out the property until a viable buyer appears. On the other hand, managers are entirely focused on maintaining your rental property, and fulfilling all the contractual obligations.

Usually, the person handling a portfolio of various rentals won’t have the time to stage your house or market it to buyers. You could ask for some connections or ask your manager to fill out the vacancy until you find a buyer.   

Bottom line

Whether you’re looking to sell or rent your property, having qualified experts in your corner is a must. Keep in mind that quality management is good for your investment in the long run. A well maintained house or apartment can lead to a better pay-off if you decide to sell one day.

What’s more, when you can’t find a way to sell your property for the desired price, there’s no need to wait for the real estate market to recover.  In addition, a seasoned professional can mitigate a number of risks even before problems occur. 

Who can I hire for reliable property management in San Diego, California and beyond? 

With many years of experience in the industry, Lofty Property Management is your safest choice. Be your rental around Balboa Park or anywhere else in San Diego and the vicinity, you can rely on qualified and hard-working professionals to handle all administrative and maintenance tasks, and collect the rent for you.

We can connect you with trustworthy tenants, run background checks, conduct regular check-ups and all other steps to keep your property in good shape. Call us today to get a free estimate and find out more about us!

5 Must-Have Qualities of Property Managers

Collecting rent, renewing leases, communicating and negotiating with existing and prospective tenants – the list of property management tasks goes on. This is why many landlords in San Diego decide to hand over the responsibility to a trained professional. You want to make sure that this person has experience, expertise and personal traits that will keep your investment safe and tenants covered. Read on to learn how to identify the most reliable 

What makes a good property manager? 

If you’re a landlord in need of a reliable professional to administrate your rental property, you should make sure that the person checks all the boxes. Also, if you’re looking to tap into the industry yourself, you need the right skill set and personal traits to fulfill the role. To administer a property, you should focus on the following 5 qualities:

  1. Organizational skills

You need a person who is a natural organizer, handling multiple tasks at the same time with ease. Your ideal candidate is someone who performs well under pressure, has experience with paperwork and can coordinate a number of different properties with confidence.

  1. Forward thinking

A professional who’d handle your property should be a forward thinker with an investor mindset. Besides handling repairs and tenant issues, this person should  also be the one to help you with a range of real-estate technicalities. The person who will handle your property should remain vigilant and address risks even before issues emerge. This proactive stance is vital as it saves money and stress. 

  1. Attention to detail

A person handling any number of apartments should be able to notice small changes. Also, they should be able to address the needs of the landlords and tenants on time. They should make a clear difference between true priorities and the background noise of mundane tasks. 

  1. Assertiveness

Assertive communication is a one of the core competencies of professionals in any industry that involves working with people. This involves a respectful and direct manner of communication, self-confidence, good listening skills, and focus on problem solving and compromise. An assertive property manager will treat tenants politely, but be very direct when reminding them about overdue rent or regular monthly upkeep.

  1. Can-do attitude

Whatever issue arises, a person in charge should approach it heads-on. An experienced administrator has the resources to tackle problems, regardless of the scope. He can do this by relying on time-tested procedures, various guidelines for tenants and landlords, as well as a list of reliable contractors for repairs and maintenance. 

What should I look for in a property management company?

When it comes to the company itself, you should look for a provider that fulfills all the requirements, including necessary licenses. You should always ask about their previous experience. Many companies rely on referrals from their clients. Nowadays it’s easy to find reviews and check ratings of your local providers online. 

Also, keep in mind that a top-performing company should have the following results: 

  • Low eviction rates
  • High long-term occupancy rates
  • Low vacancy rates

You should inquire with your provider about their insurance policies, examples of previous contracts and agreements. Also, you want to make sure that they employ experienced and reliable people to whom you can delegate this responsibility. 

Where can I hire responsible property management in San Diego, CA and beyond?

If you’re a landlord seeking a professional that can help you fill in your vacancy quickly, look no further. Lofty Property Management is a go-to option for the landlords and tenants living around San Diego Bay and beyond. We can assist by offering a full range of comprehensive services: by collecting your rent on time, handling move-ins and move-outs, marketing your property, finding and screening potential tenants and more. We have extensive experience in the market and can provide you with quality results.  

Contact us today to get a free quote and check the services we offer.

5 Tips to Quickly Fill Out Rental Vacancies

Coordinating a number of real estate properties can be tedious and time-consuming, especially if you’re doing it remotely. If your property is vacant at the moment, looking for prospective and quality tenants poses another challenge. This is why so many landlords are looking for reliable property management companies. Whether you’re living in San Diego or anywhere else in California, keep on reading to learn how to fill out your vacancies quickly. 

How do you fill out a vacancy for an apartment?

While you’re waiting for qualified, well-paying tenants to fill out a vacancy, you’re losing money. To reduce this waiting time to the bare minimum, you should employ some of the following strategies:

Tip #1: Invest in marketing

If you’re a new landlord, you’ll probably find it a bit challenging to make your first official listing. Although it might seem outdated, newspaper listings are still a thing. You should start marketing your property early on, from putting the sign in front of the house or apartment, to making an official listing in the local newspaper. 

When it comes to online listings, it’s important to use appropriate photos of your apartment. Take photos during bright daylight and from most flattering angles. Another good idea is to make a short video-walkthrough around the premises.  

Tip #2: Ask for referrals

Even if you don’t have a marketing strategy in mind, you can try to rely on referrals from your previous renters. Using word of mouth is most likely going to lead to new paying applicants. If you feel uncertain, you can use instant screening tools, by asking applicants to provide their social security number. 

Tip #3: Set a reasonable price

Before you make your listing, you should do some research of other listings in the neighborhood. You don’t want to underestimate the value of your investment. Once you have set a realistic and competitive price, you can expect to hear from quality candidates. 

Tip #4: Improve your rental

A rental that is functional and comfortable is more likely to attract prospective tenants. Sometimes, you wouldn’t have time for a full makeover, but it’s best to consult with reliable professionals first. Find contractors that will help you do a small face-lift to your property and increase your chances of filling out your vacancy. For instance: 

  • Repaint your walls
  • Clean upholstered furniture
  • Include more natural lighting
  • Replace or repair old appliances
  • Do a smart kitchen or bathroom renovation.
  • Get rid of unnecessary barriers or excess cabinets
  • Repair your doors, windows and window screens.

Tip #5: Reduce costs

You can implement clever strategies to reduce maintenance costs, electrical bill and overall upkeep expenses. For instance: 

  • Replace old gas furnaces, 
  • Improve insulation of the walls, if possible
  • Install a smart thermostat to reduce power consumption.
  • Switch completely to energy efficient light-bulbs and appliances. 
  • Replace your lawn with a paver patio, to reduce the need for gardening services.
  • Use lasting materials if you’re painting or decorating the exterior of your house.

Of course, some of these tasks require more time, so you should always consult with a professional first and make sure that you can complete the project before new tenants move in.  

Where can I find reliable property management companies in San Diego, California?

To be able to rent your property without worry feels like a privilege. A reliable provider can help you minimize the risks that come with renting your property by performing thorough background checks. Here at Lofty Property Management we can help you coordinate all other real-estate procedures, including collecting your rent, renewing leases, marketing your rental and running regular maintenance. Whether you’re located in Old Town, or anywhere else in San Diego and the vicinity, you can count on our support to find well-paying tenants and to keep your investment safe. 

To get a free rental quote and find out more about our services, get in touch with us today!

Guide to Managing Renters Moving During COVID-19

Every business, including rental properties, has faced significant challenges during the pandemic. Covid-19 has changed the way companies render tasks that were not long ago considered routine. Although some industries have suffered tremendously throughout the pandemic, the rental market has adapted to change in the business climate. 

While much of the US is still in recovery mode and dealing with the after-effects of Covid-19, landlords and property managers in La Jolla are improvising and finding new ways to facilitate property management, maintenance, rent collection, communication with tenants, marketing, and more. In this article, we’ll take a closer look at how you can manage renters who are moving in and out of your units. 

How can I manage renters moving in or out of rental properties during COVID-19?

During the coronavirus pandemic, moving has been recognized as an essential business and was allowed under strict social distancing protocols. As a result, landlords and property managers alike can organize and execute moves and continue to market their vacant units and lease agreements. 

The move in and move out procedure, commonly known as tenant turnover, typically involves:

All of these procedures have had to be adjusted during the pandemic in order to keep people safe. Here are some innovative ways landlords and property managers handle tenants moving amid the pandemic. 

Lockboxes

Prior to the tenant moving out, set up a lockbox for them to put their keys in. Likewise, have the cleaning company come after the tenants move out and also use the lockbox to avoid meeting anyone. Make sure that your cleaning crew does a meticulous job of sanitizing and disinfecting all surfaces.

Additional tenant screening

Be extremely thorough with tenant screening. Double-check each applicant’s chances of continued employment during the pandemic. You’ll want to avoid renting your property to someone likely to lose their job but proceed to live in your unit for the foreseeable future.

Virtual Tours

Avoid unnecessary exposure to the coronavirus, and begin doing virtual tours on your rental properties. Now you can start renting properties over the phone. Send videos and photos after you’ve done the necessary renovations. Compile a list of specific things your renters will likely want to see in the video. Put the emphasis on the amenities, the view, the kitchen, and the bathroom. Find a tutorial online on how to create a quality video, upload it to the website, and share it.

Virtual tours are a great tool that allows renters to browse through properties without having risking exposure. More and more renters are starting to get accustomed to seeing and applying to rent a property without seeing it in person.

 

Communicating with tenants via a video conferencing service

Take advantage of Zoom, Skype, or FaceTime to communicate. It’s the easiest way to keep in touch with your tenants, as well as candidates for your rental.  Quite possibly, this will soon become the norm.

We set the standard for property managers in La Jolla & the vicinity

Whether you’re new to the world of property renting and management or a seasoned landlord, you could certainly use a helping hand, especially during a pandemic. Whether your rental units are near La Jolla Cove or anywhere around San Diego, at Lofty Property Management, we offer a comprehensive set of property management services. Get in touch with us today and find out how we can help!

Guide to Post-COVID Turnover Cleaning

COVID-19 is not going anywhere any time soon, so it’s imperative that you as a landlord take extra precautions to prepare your rental for the new tenants. By following a clear turnover cleaning protocol, you will not only make your rental spotlessly clean but help stop the spread of the coronavirus in the process. 

According to the Centers for Disease Control (CDC), COVID-19 spreads by direct contact with an infected person. In addition, according to various studies, the virus may spread through contaminated surfaces. Property managers in La Jolla, CA, are well-versed when it comes to turnover cleaning. Below you’ll learn more about how they make their post-COVID turnover cleaning efficient and minimize the health risks. 

What are post-COVID cleaning and turnover protocols for rental properties?

The CDC has put together a list of cleaning products that have proven to effectively limit the spread of the virus, such as sodium hypochlorite and bleach. The surfaces on which these products are used include desks, toilets, doorknobs, cabinets, etc. 

The cleaning products from the CDC-indorsed list can help you significantly reduce and limit the virus’ spread. 

Choosing the right supplies and protective equipment 

Investing in essential products to effectively clean and disinfect surfaces in homes and offices is a must. The personal protective equipment (PPE) and supplies include:

  • Face masks, gloves, and goggles for skin and eye protection
  • Disposable protective clothing
  • Disinfectant products
  • Garbage bags, paper towels, and cleansing brushes
  • Hand sanitizer

The equipment and supplies must be appropriately used to prevent exposure and ensure maximum safety. 

CDC reopening guidelines

The CDC has put out guidelines that refer to the reopening of rental properties and commercial businesses to help property and business owners. 

The seven-day rule

According to the Centers for Disease Control, a space that has been unoccupied for seven days does not require additional disinfecting to prevent the spread of COVID-19. If you can leave your property empty for a week, you’ll be able to facilitate your usual cleaning routine between tenants.

Disinfecting products

For areas that you need to disinfect, the CDC has provided a handy list of cleaning products that have been shown to be effective in killing the COVID-19 virus. Note that it is essential not only to use the correct product in many cases but also to have it in contact with the surface for a sufficient amount of time.

Outdoor spaces

There is little evidence that the virus can spread in outdoor pools and hot tubs, and proper maintenance and disinfection should be sufficient to protect tenants. However, outdoor play surfaces may pose more of a risk and should be properly cleaned.

Solid surfaces

The CDC recommends cleaning and disinfecting these high-touch surface areas in homes and offices:

  • tables
  • countertops
  • doorknobs
  • light switches
  • keyboards
  • door handles
  • desks
  • phones
  • toilets
  • sinks and faucets

Clean these when you first enter the home after the tenants have moved out.

Soft surfaces

For soft surfaces, such as sofas, rugs, or window coverings, the CDC recommends cleaning with products you typically use for such surfaces. Use warm water safe for the fabric while allowing soft surfaces to dry completely before using. 

Who are the property managers in La Jolla, CA, that I can trust with my rental turnover cleaning?

Lofty Property Management provides in-depth property management services in La Jolla Village, La Jolla, and other communities across San Diego. We will ensure your property is safe and that everything is running smoothly. Our main priority is to give you a comprehensive service executed by the highest professional standards. Our team is standing by, so set up a consultation now!

COVID-19 Tenant Relief Act (CTRA): Tenants

The health, social, psychological, and economic effects of the COVID-19 crisis are severe. Many Californians with low incomes have been especially hard hit. Changes to jobs, schools, child care settings, and services have been particularly disruptive to the millions of people who did not share the fruits of the State’s prosperity even before the pandemic. A disproportionately high percentage of minorities are losing their jobs or expressing concerns about their future. People in occupations with limited opportunities to work from home have had the most anxiety for their future and potential eviction by the landlords.

Things are fortunately looking up as the pandemic continues to wind down in La Jolla, CA, and the region. While your local property managers are always available for adequate advice on the landlord-tenant dynamic during COVID, read on to learn more about how CTRA protects tenants during this pandemic. 

How does COVID-19 Tenant Relief Act protect tenants?

It is expected that the full lifting of lockdown measures will set the stage for an even faster recovery in the State of California than nationwide, providing an overall encouraging outlook. Until then, here are the legal and financial tenant protections under CTRA: 

  • The notice period for rent nonpayment is increased from 3 to 15 court days to give tenants more time to respond to the landlord’s notices.
  • Mandatory hardship declaration forms must be provided with any eviction notice.
  • The hardship declaration forms the landlord provides must be in the language in which the rental agreement was agreed upon.
  • Landlords are required to provide tenants with a disclosure explaining the rights they have under AB 3088.
  • Expands the “just cause” protections to all tenancies, including those less than one year, new construction, single-family homes, and affordable housing.
  • Local ordinances in effect as of August 19th, 2020, will remain in effect until their expiration.
  • Landlords are forbidden from charging late fees. 
  • Collection of debt cannot start until July of 2021, although individual cases filed before October 2020 may continue. 
  • Landlords who want to collect unpaid rent using court action must first apply for or look into rental assistance payments. If the landlord turns down rental assistance, they will not be able to collect any unpaid rent using court action. 
  • Landlords who reject the up to 80% rental assistance payment and forgive the remaining past due rent will only receive 25% of past-due rent. 
  • Credit reports of rental debt due to the pandemic can’t be used to justify tenants’ future housing by landlords. 

Can a tenant get evicted due to loss of income during COVID?

If you lost income or had increased expenses because of COVID, the new legislation prohibits your landlord from evicting you for not paying rent. However, this protection is not entirely automatic. If your landlord gives you an eviction notice for nonpayment of rent, this notice must be accompanied by a “Declaration of COVID-19-related financial distress”, which you must sign and return within 15 days of getting it from your landlord. If the landlord does not give the tenant this declaration form together with the eviction notice, the eviction notice is not valid. 

An additional requirement for the landlord to not evict for missed rent between September 1st, 2020 and September 30th, 2021 (besides the signed COVID declaration) is the regular payment of at least 25% of the rent time period by September 30th, 2021. Further important tenant protections include the following: 

  • Landlords cannot increase the charges of any fees agreed to in the lease. 
  • Landlords cannot add new expenses.
  • They can start selling or assigning pandemic rental debt only after June 31st, 2021.

However, the full payment of owed rent has not been eliminated. Unpaid rent isn’t waived but is converted into consumer debt. Even though tenants are protected from eviction, they must eventually pay back all the rent payments they missed. From November 1st, 2021 onwards, landlords can sue their tenants for not repaying unpaid rent from March 1st, 2020, to September 30th, 2021.

Reap the benefits of hiring the leading La Jolla, CA, property managers 

Do you want to relieve yourself of the stress of having to deal with tenant issues during the pandemic? One of the primary benefits of hiring a property manager in La Jolla and across San Diego is that it will save you the headache of time-consuming landlord responsibilities. Here at Lofty Property Management, we will handle your everyday tasks, from property maintenance and routine tenant check-ups to preparing your rental for the new tenants and managing tenant turnover during the pandemic. Our team is our most valuable asset, as evident by a large number of our happy clients. Get in touch with us today!

COVID-19 Tenant Relief Act (CTRA): Landlords

Many landlords have suffered significant loss of income because of the COVID-19 pandemic since many tenants were unable to pay their rents. As a result, they could not invest in their properties, have faced difficulties paying taxes, and were left with reduced incomes. Although the plight of tenants has received much more publicity, the problems some landlords are facing are no less formidable. California has adopted legislation to protect tenants and small landlords from the financial distress caused by COVID-19 pandemic effects.

To get a better understanding of how the pandemic may affect your property in La Jolla, CA, you can always contact a reputable property manager. Read on to find out more about the effects of the COVID-19 Tenant Relief Act on landlords. 

What is the COVID-19 Tenant Relief Act? 

The State of California has enacted several pieces of legislation with the aim of protecting the tenants in rented homes (but also landlords) from the most drastic consequences of the COVID-19 pandemic. The fact that about 66% of African Americans, 56% of Latinos, 41% of Asians, and 37% of whites are renters, leaves them vulnerable and therefore at risk of eviction.

Through the COVID-19 Tenant Relief Act, the State has secured that tenants cannot be evicted due to non-payment of rent throughout the duration of the pandemic, provided they have delivered to their landlord a declaration of COVID-19-related financial distress within 15 days after being served with a notice to quit by the landlord. The second precondition for protection of eviction for that debt is if they paid 25% of any rent due. These protections are valid till September 30, 2021.

What does the act mean for landlords?

The primary purpose of CTRA is the protection of tenants who are negatively affected by the COVID 19 pandemic. However, the State Legislature has tried to adopt a more holistic approach by providing certain forms of protection and relief to affected landlords who are currently unable to collect the full contracted amount of rent and are obliged to offer deferred payment of up to 75% of the rent.

In an effort to take the financial burden off from property owners and prevent foreclosures, CTRA has granted a one-year forbearance to small landlords with properties of up to four units (non-owner occupied), extending the anti-foreclosure protections from the Homeowners’ Bill of Rights to small landlords impacted by COVID-19 until September 1, 2021. This is achieved through new accountability and transparency provisions to protect small landlord borrowers who request CARES-compliant forbearance.

CTRA has also allowed the small claims court to have jurisdiction until February 1, 2025, for any case seeking unpaid rental payments due between March 1, 2020, and January 31, 2021. This is applied even to cases where the amount sought is more than the $5,000/$10,000 limit and even if the landlord has already brought two cases seeking more than $2,500 in the past year. 

Prior to CTRA, state law prohibited lawsuits from being brought in small claims court that sought payment of money amounting to more than $5,000. Cases that exceeded these limits had to be brought in regular civil court actions. Additionally, a person was prohibited from bringing more than two small claims cases that sought more than $2,500 in a year.

We set the standard for La Jolla, CA, property managers

Are you currently dealing with the aftermath of the COVID-19 pandemic? You may be in need of some assistance. At Lofty Property Management, we offer a comprehensive set of property management services, from daily maintenance and tenant issues, to assisting with rental turnovers and preparing a rental between tenants.

Whether your property is near the Salk Institute or another part of San Diego, reach out to our dedicated team today. We are here to help!

Successful Landlord-Tenant Relationships: All You Need to Know

Maintaining a good relationship with your tenants shouldn’t be difficult, but you will occasionally run into problems. Like any relationship, for the one between landlords and tenants to be successful, both sides have to be willing to do the work. Beforehand, renters will do their due diligence to avoid complications with their landlords. Property managers will do their part and thoroughly screen tenant candidates.

No matter if you’re handling managerial duties on your own or planning to outsource them to one of the reputable property management companies in La Jolla Farms, keeping a harmonious relationship with your renters will undoubtedly reflect on your business as a whole.

How do you build good relationships with your tenants?

An honest landlord-tenant relationship can benefit all parties. Even though it’s always a two-way street, there are steps a landlord can take to set the foundation for a healthy relationship. 

1. Find reliable tenants

Trying to build a successful relationship with a bad tenant is nearly impossible. Separating the good from the bad takes extra work, and it’s done through rigorous screening. This means checking their credit score, eviction history, previous landlord referrals, and criminal background checks.  

2. Have open communication

Being honest and upfront in any relationship is key to establishing trust. Knowing tenants can rely on you with issues they face while inside your unit goes a long way. Provide your tenants with a phone number or email address to contact you in case of an emergency or a problem. Make an effort to communicate regularly and to check up on them. It reassures your tenants that you are there in case they need something. 

3. Set high standards

Showing professionalism from the beginning sets the tone and the standard in which you aim to maintain the relationship with your tenant. Start off on the right foot by letting them know what your expectations are. Being a firm landlord is good, as long as you’re fair. Make sure your tenants know you hold yourself to the same high standard.

4. Be responsive

Giving your tenants emergency contact info is only half of it. You should also respond as quickly as possible once you receive a maintenance or repair request. Addressing the issue in a timely manner is a sign of reliability, and it’s something tenants always value. One of the ways you can do this is by setting up an online portal where tenants can submit their requests, pay rent online, and a place where you can engage with them.  

5. Maintain the property

Property maintenance is one of the main tasks a landlord is required to provide. Don’t just do the bare minimum. With regular check-ups, you’ll easily spot if there’s anything that requires maintenance. Take the initiative, and don’t wait for the tenant to send you a formal request. 

6. Respect your tenant’s privacy

Your tenants will appreciate you taking a proactive approach, but make sure you respect their privacy in the process. After all, the tenant is paying you to live in the home and is expecting to have privacy guaranteed to homeowners.

Paving the way for property management companies in La Jolla Farms 

If you are looking to outsource and hand over the managing of your property to an expert, we are the leading property management team in San Diego and the region. Encompassing a wide range of services, our seasoned professionals will take care of maintenance, tenant interactions, rent collection, lease renewals, and much more.
Whether your property is located near Black’s Beach or anywhere in the region, we boast a high success rate, as well as a large client base. We’ll also handle your landlord responsibilities in case you manage your property remotely. Reach out to our specialists today!

5 Property Management Tips for Landlords

To reap the benefits of your property rental takes effort and overall good management skills. Becoming a successful landlord means you are putting in the time to meet your financial goals. If you are a new landlord just starting out, property management may be too much to handle all at once. Juggling relationships with tenants, maintaining your property, repairs, and various other issues landlords face on a regular basis may prove to be overwhelming.  

While you may turn to one of the reputable property management companies in La Jolla Shores to take care of your landlord responsibilities, there are ways in which you can improve the managing of your assets and increase your return on investment. 

How do you manage property effectively?

Are you looking for a good starting point for your business venture? These tips can help you improve your property management skillset, protect your investment and build your financial security.

1. Be professional

Professionalism is essential in every role, job, or business. By establishing authority from the get-go, your tenants will know you are dependable and that they should take you seriously. Your goal is to protect your assets, and sending a signal to your tenants that you will not be pushed around will help you in your long-term relationship with them.

Likewise, upholding your end of the agreement and being responsive to issues tenants may face in your unit will solidify your professional approach to property management.

2. Take advantage of the internet

Nowadays, there’s nobody that doesn’t use the internet to grow their business. Whether it’s creating property rental ads, getting in touch with tenants online, or researching ways to develop your business further, the internet provides a vast source of information. Successful landlords utilize the power of the internet. 

One of the most efficient ways to make use of the internet is by purchasing bookkeeping software. These programs help you keep track of rent payments online and communicate with your tenants about their issues, suggestions, and needs.

3. Screening potential candidates

You can’t rent out a property without tenants, but you should never settle for just anyone to rent out your property. To separate the reliable tenants from those who don’t pay their rent on time or maintain the rental, you need to screen your candidates thoroughly. Landlords typically do their diligence by checking the following: 

  • Credit card reports
  • Credit history
  • Criminal background checks
  • Landlord referrals
  • Eviction history

4. Digitize your records

Keeping your records in order is essential to running a smooth operation. For example, if you are ever looking for a maintenance report, run into an issue with a tenant, or need to check the terms of a lease agreement, digitizing all your paperwork will allow for easy access to your records and a swift solution to a problem.

5. Landlord insurance

Landlord insurance protects you as well as your tenants for the duration of the lease. This type of insurance covers damage to the rental, missing belongings, and other such complications. Avoid the potential headache and protect yourself in case of unforeseen circumstances.

Contact one of the most reliable property management companies in La Jolla Shores

Are you a landlord with multiple properties? Whether you are near La Jolla Cove, another nearby neighborhood, or are managing your property remotely, outsourcing your duties might be the right choice for you. Contacting the leading property management team will relieve you of landlord responsibilities and allow you to take advantage of all that property management has to offer.

Lofty Property Management specializes in residential property management, providing a wide array of services, including property marketing, tenant screening, maintenance and repairs, evictions, and more. Get in touch with our experts today!